State Farm® Insurance Agent Mark Mahoney

"I switched over from a competitor a few months ago. Not only did they save me a ton of money on my auto and homeowners insurance, they were incredibly nice and easy to deal with. Rebecca Carle was and still is available whenever I need assistance. She is a real superstar and I cannot recommend her enough."

"If I could give him 0 stars I would. He sent a text to us back in October saying we removed a car from our policy and removed ourselves from the payment plan, when I texted back saying we didn’t do either I never received a call back. I paid my bill and heard nothing. He neglected to tell us they dropped my husbands policy. So for months now my husband has been uninsured unbeknownst us. Three weeks ago, I emailed asking about it and never received an email back. Since then I’ve switched agents to a good friend of mine (Also through State Farm). Still haven’t received an email back from him with an answer to any of my questions. So today, I call him to ask and he starts SCREAMING at me. Saying it’s not his problem, he called us each 5 times…. I asked why wouldn’t he send it in an email and he said “I don’t remember if I sent an email”. I do. Ya didnt send one, Mark. I RARELY do negative reviews but the way he went from 0 to 100 on me when I was just speaking with him is unacceptable. DO NOT USE HIM."

"Absolutely horrible Agent and staff ! Added my wife’s car over a year ago and told them I wanted full coverage including towing and coverage should be the same for my car as well . A couple of months ago I removed Collision coverage from my car and specifically told the associate to make sure I still had Comp, rental & towing and he confirmed that I did . Today my car wouldn’t start so I called them and spoke to Becky to get a tow but only to find out that I did not have towing on either of the cars and there would be no coverage for the tow! She was not helpful what so ever and just as useless as the Agent ( which I have never spoken to since I arrived) . This Agent could absolutely care less about his customers and just sits back behind the lines taking your money! I will be letting my friends , family and local community know to stay far far away from this Place !"

"I have worked with Bridget Laubacker from Mark Mahoney's State Farm office for 4 years. I switched from Geico Insurance for my home and my car and saved a ton of money. Recently, I contacted the office to have my husband's car put on my policy and it was a breeze! Not only did we save money, but the process wasn't a hassle at all! Within 3 days of switching, my husband hit a deer. I was forced to put my very first claim in and was extremely nervous. I called her right away and she helped me through every step of the process from finding an auto shop that worked with my insurance to help the claim process, reimbursement for the towing, etc. The claim process was extremely quick and the car was fixed within three weeks. I cannot thank this office enough for their professionalism, responsiveness, and ability to help someone who knows literally nothing about insurance through the process. I would refer (and have referred) friends and family to this office if they have any doubts in their coverage, or just to call and ask questions."

"I have had Mark as my insurance agent for many years. He is always dependable, helpful, and honest. I have had the exact opposite experience of the previous reviewer. Mark will contact me if he sees my policy may need attention and will usually get back to me same day or the next if I need his help. I'm very happy with the service I recieve and have no plans of ever going anywhere else for insurance."

"Long time customer with no major issues until recently. Had a policy lapse without my knowledge. When I called Mark to get to the bottom of the issue, he returned my calls once in January of this year with how we can "revive" the policy. I have been waiting on him to call me back since January (it is March now). Despite the numerous calls on my end, he has not returned any of them. I finally had enough and changed insurance agents, only to find out that what he DID tell me so far is incorrect all together. I normally do not write negative reviews, and tell myself "just because that person had a bad experience, doesn't mean I will. My situation is different.", but in this case, if you are looking into State Farm Ins agents, go with someone else. He is not dependable to get back to you with accurate information, and I am out money and a policy because of it. Choose someone else!!"